Privacy Policy

Privacy Policy

Effective Date: 23rd August 2023

1. Introduction

Welcome to Mera Mera ("we", "our", or "us"). We respect your privacy and are committed to protecting it in accordance with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth). This policy outlines how we manage your personal information.

2. Scope

This policy applies to personal information we collect on our website, in electronic communications, and during our business activities.

3. Personal Information

Personal information means information or an opinion about an identified individual, or an individual who is reasonably identifiable. This could include name, address, email, and other details

4. Collection of Information

We collect personal information:

  • Directly from you when you voluntarily provide it.
  • Automatically as you navigate our website, such as usage details and information collected via cookies.

Sensitive Information: We will not collect sensitive information about you (e.g., race, religion, sexual orientation) without your explicit consent, unless it's required by law.

5. Use and Disclosure of Information

We use and disclose your personal information for:

  • The primary purpose for which it was collected.
  • Related purposes which would be reasonably expected.
  • With your consent, or as required or permitted by Australian law.

We may disclose personal information for purposes related to our business activities, to our service providers, or when required by law.

6. Direct Marketing

We may use your personal information to send you marketing communications unless you opt-out. You can unsubscribe from our marketing communications at any time.

7. Data Security and Overseas Transfer

We have measures in place to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

If we transfer your personal information overseas, we will ensure that the recipient provides the same level of protection as required under Australian privacy laws.

8. Access and Correction

In line with the APPs, you have the right to:

  • Access personal information we hold about you.
  • Request corrections if the information is inaccurate, out of date, incomplete, irrelevant, or misleading.
9. Cookies

Our website uses cookies to improve user experience. You can adjust your browser settings to decline cookies, but this may affect certain features of our website.

10. Changes to Our Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updated versions will be posted on our website with a revised "Effective Date".

11. Making a Complaint

If you believe there's been a breach of the APPs, you can lodge a complaint with us directly. If unsatisfied with our response, you can escalate your complaint to the Office of the Australian Information Commissioner (OAIC).

12. Contact Information

For questions, comments, or complaints regarding this privacy policy and our privacy practices, please use the contact us on our website.